Reset password di caroot
ArcServe 9
Se con ArcServe 9 non si riesce più a connettersi con l'Admin o altro e si riceve un messaggio di errore di autenticazione fallita di caroot, resettare la password interna dell'utente:
To reset the password follow these steps. I will reset the password to blank "". 1. Go to command prompt. 2. go to Arcserve/Brightstore directory cd %BAB_HOME% 3. type cstop 4. type cstart 5. type ca_auth -user getall 6. type authsetup /p
ArcServe 11
1. Open a command prompt on the server where you want to change/reset the caroot password.
2. In the command prompt browse to the drive where you have Brightstor ARCserve installed
(e.g. C:\Program Files\CA\...)
3. Once in the ARCserve folder type in the following:
cstop
4. This will stop all the ARCserve services that are running.
5. When all services are stopped, open the Windows Explorer and browse to the folder:
x:\Program Files\CA\BrightStor ARCserve Backup\Data\Discovery
Here you will find a folder that has the name of your server.
6. Rename this folder.
7. Back in the command prompt type in the following:
cstart
8. This will start the ARCserve services that were stopped in item 4.
9. Still in the command prompt type in the following:
Authsetup/p "password"
where "password" is what you want the new password to be.
10. Close the command prompt and open Brightstor ARCserve Manager with the new password.