Reset password di caroot

ArcServe 9

Se con ArcServe 9 non si riesce più a connettersi con l'Admin o altro e si riceve un messaggio di errore di autenticazione fallita di caroot, resettare la password interna dell'utente:

To reset the password follow these steps.  I will reset the password to blank "".


1. Go to command prompt.
2. go to Arcserve/Brightstore directory
   cd %BAB_HOME%
3. type 
   cstop
4. type 
   cstart
5. type 
   ca_auth -user getall
6. type 
   authsetup /p

ArcServe 11

1. Open a command prompt on the server where you want to change/reset the caroot password.

2. In the command prompt browse to the drive where you have Brightstor ARCserve installed

(e.g. C:\Program Files\CA\...)

3. Once in the ARCserve folder type in the following:

cstop

4. This will stop all the ARCserve services that are running.

5. When all services are stopped, open the Windows Explorer and browse to the folder:

x:\Program Files\CA\BrightStor ARCserve Backup\Data\Discovery

Here you will find a folder that has the name of your server.

6. Rename this folder.

7. Back in the command prompt type in the following:

cstart

8. This will start the ARCserve services that were stopped in item 4.

9. Still in the command prompt type in the following:

Authsetup/p "password" 

where "password" is what you want the new password to be.

10. Close the command prompt and open Brightstor ARCserve Manager with the new password.

Riferimenti

• CA: ARCserve back-up - ArcServe v9 CA Root password
• How can I reset my BrightStor ARCserve 11 'caroot' password?